Terms & Conditions

Welcome to ETERNIA107.COM,  http://www.eternia107.com/ Website (“Site”). By accessing or using the Site, you are acknowledging that you have read, understand, and agree to be bound by these Terms & Conditions.

If you do not agree to these terms and conditions in their entirety, please do not place any order with us.

The ETERNIA107.COM website is provided solely for your personal use. You may not use this website for any commercial purpose.

You will be purchasing delivery services from ETERNIA designated courier service.

These terms and conditions will apply to all orders delivered and are in addition to the general terms and conditions, which together govern your contract with us for the sales of products and your contract with ETERNIA.

References in these Terms and Conditions to “we”, “us” and “ETERNIA” are to EVOLVE MANAGMENT LLC, established and registered as a OMAN company located at BBH tower.

Eligibility & Registration.

To be able to purchase and receive the products you may register for an account on the Site.

When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and email address, which is true, accurate, current and complete in all respects.

To use certain portion of site, you are not required to sign up for an account. You must provide accurate and complete information and keep your account information updated.

You are solely responsible for the activity that occurs on your account, and for keeping your account password secure.

You must notify us immediately of any change in your eligibility to use the Site, breach of security or unauthorized of your account. You have the ability to delete your account at any time.

Online Shopping

ETERNIA takes all reasonable care to ensure that all details, prices, photographic representations and descriptions of products appearing on the website are correct at the time when the relevant information was entered onto the system. We have made every effort to display as accurately as possible the appearances, colors, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise. Please refer to our Returns Policy of you are unhappy with your purchase.

Payment.

Visa or MasterCard debit and credit cards in OMR will be accepted for payment. The rate of exchange will be determined by the exchange rate prevailing at the time of purchase. Any applicable additional processing or administration charge shall be borne by you.

All product prices shown on the website are inclusive of any applicable France, United Kingdom & UAE VAT.

Payment will be debited and cleared from your account at the point at which your order is dispatched.

Cardholder must retain a copy of transaction records & Merchant policies & rules.

User is responsible for maintaining the confidentiality of his account.

All credit/debit card are subject to validation checks and authorization by the issuer of the card, If the issuer of the card does not authorize the payment, ETERNIA will not be liable for any delay or non-delivery of the products.

Order confirmation will be received via email with a receipt of payment.

The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

Order Process

All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions.

We will notify you by email to acknowledge receipt of your order and provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this.

We will confirm acceptance of your order by sending you an email that confirms that the products have been dispatched.

We reserve the right to fulfil multiple orders separately, which may mean they are dispatched separately by our carrier.

Non-acceptance of your order may be due to any one or more of the following non-exhaustive reasons:

● The product you ordered is out of stock.
● Our inability to obtain authorization for your payment;
● We have identified a pricing or product description error;
● There is a failure to meet the eligibility to order.
● There is a system or procurement failure; and failed customer validation checks.

Delivery

We deliver our products to the GCC countries. Shipping will be done by a third -party courier.

Delivery fees will be mentioned on the checkout page depending on the country and location.

ETERNIA offers free standard delivery for order value equal to and over €200 for France, £180 for UK, AED 800 for UAE and OMR 84 for Oman. For customers from France, if the order value is less than €200, a shipping fee of €8 will be applied. For customers from UK, if the order value is less than £180, a shipping fee of £15 will be applied. For customers from UAE, if the order value is less than AED 800, a shipping fee of AED 18 will be applied. For customers from Oman, if the order value is less than OMR 84, a shipping fee of OMR 8 will be applied.

Orders are delivered within 2 to 5 working days from date of order confirmation, although these timing cannot be guaranteed and may vary according to the delivery address and the chosen shipping method.

Orders are processed within 1 to 2 working day(s). Any order received on holidays will be processed on the next working day.

Working days are from Sunday to Thursday and excludes Friday, Saturday and public holidays.

Your shipment can be tracked online by entering your tracking number. For customers from UAE and Oman, you can track your order on www.aramex.com. For customers from UK, you can track your order on www.chronopost.com. For customers from France, you can track your order on www.laposte.fr

Delayed delivery will not give rise to any penalty or indemnity, and cannot be used as the reason for cancelling the order.

ETERNIA will not be liable for any strikes, bad weather or any other emergency case or situation beyond its control including war, riots, floods, epidemics, embargoes and other acts of god or any changes in law that would cause delivery delays.

Your order will be shipped to the delivery address you provided at the checkout. Please make sure to provide all details (ie. Apartment/Building/Street number).

We are not able to process orders to a P.O Box address and cannot arrange for order collection in a shop.

If the package appears to have been opened, damaged or suffered any mishandling, the customer must write on the delivery notification of any concern(s).

If you have a question about delivery outside of UK, France, UAE and OMAN we advise you to contact our customer care team via email on customercare@eternia107.com

Order Cancellation

If you are a GCC customer, you have the right to cancel your order provided that you notify us in writing no later than 14 working days after the day on which you receive your products, please contact  ETERNIA Customer Service team by email customercare@ojarofficial.com.

If you cancel your order but do not send off such Products to us within 14 working days of notifying us of cancellation, we shall be entitled to withhold payment of any refund.

If, for any reason, you wish to cancel any order you have placed before it has been collected for dispatch by our carrier, please contact ETERNIA Customer Service team by email customercare@ojarofficial.com .

As it is our policy to try to process orders immediately it may not always be possible to stop an order from being collected by our carrier for dispatch. After collection by our carrier for dispatch our Returns Policy will apply.

If, for any reason, you wish to cancel an order for which you have completed the payment process, you may notify us within 2 hours from the time of order confirmation for processing the cancellation. You may do so by contacting our ETERNIA Customer Service team by email customercare@ojarofficial.com. In such an event, please allow us 30 days for the refund transfer to be completed.